Uh Oh! Gotta Cancel?
Here's the Deal:
Life throws curveballs, we get it. Maybe your pet goldfish suddenly needs an opera ticket to "La Traviata" (hey, it happens!).
Whatever the reason, here's the nitty-gritty on cancellations:
Booked Through Our Amazing Partners?
High five for using our awesome partners! If you snag a trip through one of our fabulous distributors and need to cancel, just let us know 24 hours before your departure time and we'll get you a full refund. No sweat, no drama, just happy travels (next time!).
Booked Directly Through Our App?
We appreciate your app-titude! Unfortunately, for in-app purchases, all sales are final. This is because, well, app stores have their own rules (we're working on it!). However, if something truly bananas happens, you can always reach out to the App Store or Google Play directly and see if they can sprinkle some refund magic.
The Fine Print (Because Lawyers Make Us):
This policy is subject to change, so be sure to check the cancellation policy at the time of purchase for the latest scoop. We wouldn't want any surprises (unless it's a room upgrade, then by all means, surprise us!).
Questions?
Our crack customer support team is here for you! They're like ninjas of knowledge, ready to answer any questions you might have. Just shoot them an email or give them a call, and they'll be happy to help.
Remember: We want you to have amazing adventures! Hopefully, you won't need to cancel, but hey, life happens. This policy is just here to keep things clear and avoid any travel-sized headaches.